Frequently Asked Questions

Questions

Q: Notability 1.02 includes iTunes File Sharing, what is it? A: When you connect your iPad to your computer via USB cable, you can export Notability sessions to iTunes, likewise you can import sessions back onto your iPad. Notability sessions on your computer can be viewed in a browser and also shared via email or iDisk. The recipient can also view sessions on their computer. Instructions for import, export and viewing sessions on your computer are included in Help in the app.

Q: How do I share sessions? A:Simply attach the notability.zip file to an email. To view the session, the recipient unzips the file, and double-clicks on the file named NotabilityViewer.html. This will open the session in a browser. The recipient can also import the notability.zip file onto their iPad via iTunes File Sharing. For larger sessions that may include a recording, upload the notability.zip file to iDisk, announce it’s availability to those you want to share with, and they will receive an email with a link to download the Notability session.

Q: How do I export my sessions? A: Sessions can be published by opening the session and tapping the Publish Session button. The open session will now be available on your local wireless network at the address indicated. The session can also be found using Bonjour Bookmarks with Safari. Note, recordings are not published.

Q: How do I view Bonjour Bookmarks in Safari? A: In Safari on a desktop or laptop, go to Bookmarks > Show All Bookmarks, then select "Bonjour" from the "Collections" list on the left. A list of Bonjour Bookmarks available on your network will appear in the main window. Double click a bookmark to open it.

Q: How do I name a session? A: If the session is open, tap on its name at the top of the screen. From the library view, select the session by tapping on its name, then tap the name again to make it editable. The same method can be used to edit tags.

Q: Why can't I give multiple sessions the same name? A: Session names will be used for exporting in the future, so to limit confusion, multiple sessions cannot be named the same thing. Consider enumerating sessions (ie. Lecture 1, Lecture 2) as an alternative.

Questions

Live listening

Recording

Library

Playback

Sharing & iTunes

General

Live listening

What devices and microphones (mics) work with soundAMP R?

  • iPhone - use either the mic on the headset that comes with iPhone, or make the built-in mic active by connecting headphones without a mic. Users generally prefer the built-in mic.
  • iPod touch 2nd generation - use a headset with mic.
  • Third party wired headphones, mics, & headsets from Bose, Griffin, Sennheiser, Shure, and others also work. Some of these mics are corded, and work very well with mic farther from the user
  • soundAMP can be used with Bluetooth headsets that support the HFP profile on iPhones only (iPod Touch's do not support HFP Bluetooth devices). Quality varies greatly among HFP devices.
  • The A2DP stereo Bluetooth profile is *not* supported by soundAMP due to operating system restrictions. Devices that support both HFP and A2DP will default to monaural HFP. Quality varies greatly among HFP devices.
  • iPod touch 1st generation is not supported.

How do I increase the volume?

  • Be sure you have a mic attached, or point the built-in mic toward the sound source.
  • Be sure earbuds are inserted in your ears.
  • Adjust the volume slider up.
  • Adjust the Zoom slider up.
  • Adjust Tuning sliders to the right.

How can I improve the sound in noisy situations?

  • Adjust the Zoom slider on the main screen. Zoom-out to hear sounds farther away and zoom-in to hear the person next to you.

How do I adjust the sound for each ear?

  • Tap Tune
  • Tap Left Ear & adjust the slider buttons
  • Tap Right Ear & adjust the slider buttons
  • These adjustments are saved automatically
  • Tap Back to return to the main screen

Recording

How do I make a new recording?

  • Tap the Start Recording button on the Live Listening main screen
  • A new recording is created each time the record button is turned off and on again. This action does not extend the prior recording.

Where are recordings located?

  • In the Library. Tap Library to see the list.

How do I apply bookmarks?

  • While recording, tap the Bookmark button on the Live Listening main screen.

How do I name bookmarks?

  • Tap and hold the Bookmark button, a keyboard will pop-up. Name it and tap Done.

How do I use soundAMP R as a helpful study tool?

  • Record a lecture -- point the built-in mic toward the professor. Each time the professor makes an important point, tap the Bookmark button. During playback, tap the bookmark buttons to advance to each key point.
  • During playback, amplify the recording for increased volume and enhance the sound with our Tune and Zoom features. These improve your ability to hear the recording.

How do I use soundAMP R as an journalistic tool?

  • Record an interview. Point the built-in mic toward the interviewee. Tap the Bookmark button each time a question is asked, or each time a key point is made. During playback step through the bookmarks to advance to each key point.
  • During playback, amplify the recording for increased volume and enhance the sound with our Tune and Zoom features. These improve your ability to hear the recording.

How long does it record?

  • Maximum recording length depends on the amount of device memory and battery life. The recording duration can be extended by plugging the iPhone/iPod Touch into a laptop, and even further extended by plugging the laptop in
  • Tap Settings to see how much device memory is available.
  • The recording length also depends on the recording quality, which you can select on the Settings screen.

How much memory is used while recording?

This depends on the quality you select in Settings these are estimates of memory usage:

  • High quality = 5 - 6Mb per minute
  • Medium quality = 2.5 - 3Mb per minute
  • Low quality = 1.25 - 1.5Mb per minute

How may I delete a recording?

  • Tap Edit on the Library screen, select recordings, tap delete.

Is the current recording available to hear?

  • soundAMP R provides a 30-second instant replay feature.
  • To hear the current recording, simply turn off recording, and it becomes available in the Library. once you’ve turned off recording, you can turn recording on again instantly.

Top

Library

What can I do on the Library screen?

  • Scroll through a list of recordings.
  • Delete recordings.
  • Select a recording to hear

Playback

What can I do on the Playback screen?

  • Listen, rename & share recordings
  • Add and delete bookmarks
  • While listening, adjust volume, Tune and Zoom settings

May I make sound adjustments to improve the sound quality during playback?

  • soundAMP R provides controls for volume and Zoom and Tune, these improve your ability to hear the recording
  • These settings are automatically saved with the recording

Sharing & iTunes

Will bookmarks transfer to my computer?

  • Yes, bookmarks are preserved when the recording is opened with iTunes. iTunes calls these Chapters.

Where are Chapters in iTunes?

  • Chapters are a drop-down menu item in iTunes, tap it to view the Chapters in your recording and quickly advance through the recording in iTunes with these.

General

What is the battery life when using soundAMP R?

  • Battery life is up to 6 hours during recording and live listening.
  • Battery life can be longer when the screen display is in sleep mode (off).

What happens when I’m using soundAMP R & get a phone call?

  • soundAMP R pauses during the phone call and resumes when you hang up the call.
  • If recording when a call comes in, that recording stops, and a new recording starts when the soundAMP R resumes.
  • soundAMP R operates independently of the phone app on iPhone.

Why does live listening “pause” on iPod touch 2nd generation in sleep mode?

  • In sleep mode, these devices do not provide the necessary processing power for live listening
  • Live listening resumes when the device is awakened
  • Recording continues during sleep mode
    (soundAMP 2.0 & soundAMP R)
  • The new, Fall ’09 iPod touch devices with 32Gb and 64Gb memory contain more capable microprocessors, and live listening works in sleep mode.
  • Live listening works on all iPhone models in sleep mode.

Questions

Live listening

General

Live listening

What devices and microphones (mics) work with soundAMP?

  • iPhone - use either the mic on the headset that comes with iPhone, or make the built-in mic active by connecting headphones without a mic. Users generally prefer the built-in mic.
  • iPod touch 2nd generation - use a headset with mic.
  • Third party wired headphones, mics, & headsets from Bose, Griffin, Sennheiser, Shure, and others also work. Some of these mics are corded, and work very well with mic farther from the user
  • soundAMP can be used with Bluetooth headsets that support the HFP profile on iPhones only (iPod Touch's do not support HFP Bluetooth devices). Quality varies greatly among HFP devices.
  • The A2DP stereo Bluetooth profile is *not* supported by soundAMP due to operating system restrictions. Devices that support both HFP and A2DP will default to monaural HFP. Quality varies greatly among HFP devices.
  • iPod touch 1st generation is not supported.

How do I increase the volume?

  • Be sure you have a mic attached, or point the built-in mic toward the sound source.
  • Be sure earbuds are inserted in your ears.
  • Adjust the volume slider up.
  • Adjust the Zoom slider up.
  • Adjust Tuning sliders to the right.

How can I improve the sound in noisy situations?

  • Adjust the Zoom slider on the main screen. Zoom-out to hear sounds farther away and zoom-in to hear the person next to you.

How do I adjust the sound for each ear?

  • tap Tune
  • Tap Left Ear & adjust the slider buttons
  • Tap Right Ear & adjust the slider buttons
  • These adjustments are saved automatically
  • Tap Back to return to the main screen

How may I record?

  • soundAMP provides a 30-second instant replay feature on the Live Listening screen.
  • soundAMP customers can upgrade to soundAMP R, to record everything that you hear and get our innovative bookmark features. See more information here Use our new “In-App Purchase” feature to upgrade on the device.

General

What is the battery life when using soundAMP?

  • Under normal listening conditions, battery life is up to 6 hours.
  • Battery life can be longer when the screen display is in sleep mode (off)

What happens when I’m using soundAMP & get a phone call?

  • soundAMP pauses during the phone call and resumes when you hang up the call.
  • soundAMP operates independently of the phone app on iPhone.

Why does live listening “pause” on iPod touch 2nd generation in sleep mode?

  • In sleep mode, these devices do not provide the necessary processing power for live listening
  • Live listening resumes when the device is awakened
  • Recording continues during sleep mode (soundAMP 2.0 & soundAMP R)
  • The new, Fall ’09 iPod touch devices with 32Gb and 64Gb memory contain more capable microprocessors, and live listening works in sleep mode.
  • Live listening works on all iPhone models in sleep mode.

Questions:

Live listening

General

Does soundAMP Lite support multitasking in iOS4?

  • soundAMP Lite runs on iOS4, however multitasking is not supported. Upgrade to soundAMP 2 or soundAMP R for multitasking support. Multitasking allows you to listen live and use other apps such as calendar, photos, Safari, at the same time. Simply tap the Upgrade button in soundAMP Lite.

What devices and microphones (mics) work with soundAMP Lite?

  • iPhone - use either the mic on the headset that comes with iPhone, or make the built-in mic active by connecting headphones without a mic. Users generally prefer the built-in mic.
  • iPod touch 2nd generation - use a headset with mic.
  • Third party headphones, mics, & headsets from Bose, Griffin, Sennheiser, Shure, and others also work.
  • HFP Bluetooth headsets work with soundAMP Lite (AD2P Bluetooth headsets are not currently supported).
  • iPod touch 1st generation is not supported.

How do I increase the volume?

  • Be sure you have a mic attached, or point the built-in mic toward the sound source.
  • Be sure earbuds are inserted in your ears.
  • Adjust the volume slider up.
  • Or, upgrade to soundAMP and soundAMP R that offer more control over amplification. Tap the Upgrade button to purchase soundAMP or soundAMP R and unlock these features.
  • in iOS4, the “Volume Limit” feature for iPod (found in Settings) also limits the volume of soundAMP and other audio apps on iPhone. For highest volume, be sure Volume Limit is “Off”.

How can I improve the sound in noisy situations?

  • soundAMP Lite customers can upgrade to soundAMP or soundAMP R. These apps contain the new the “Zoom” feature to adjust the background sound level. Use the new “In-App Purchase” feature to upgrade on the device.

How do I adjust the sound for each ear?

  • soundAMP Lite customers can upgrade to soundAMP or soundAMP R. These apps contain the new “Tune” feature that controls the sound for each ear. Use the new “In-App Purchase” feature to upgrade on the device.

How may I record?

  • soundAMP customers can upgrade to soundAMP R, to record everything that you hear and get our innovative bookmark features. See more information here Use the new “In-App Purchase” feature to upgrade on the device.

General

What is the battery life when using soundAMP Lite?

  • under normal listening conditions, battery life is up to 6 hours
  • battery life can be longer when the screen display is in sleep mode (off)

    • What happens when I’m using soundAMP Lite & get a phone call?

  • soundAMP Lite pauses during the phone call and resumes when you hang up the call.
  • soundAMP Lite operates independently of the phone app on iPhone.

    • Why does live listening “pause” on iPod touch 2nd generation in sleep mode?

    • in sleep mode, these devices do not provide the necessary processing power for live listening
    • live listening resumes when the device is awakened
    • recording continues during sleep mode (soundAMP 2.0 & soundAMP R)
    • the new, Fall ’09 iPod touch devices with 32Gb and 64Gb memory contain more capable microprocessors, and live listening works in sleep mode.
    • live listening works on all iPhone models in sleep mode.